chop Posted January 27, 2015 Share Posted January 27, 2015 I have a client complaining that the php mail form I made is not working. He is not able to retrieve any mail from his web page. As a check, I substituted his email address with two of my own. They each worked as they should though he claims they still aren't reaching him. As I see it, the mail is definitely being sent from the web form page. If they are not getting to him, the only thing I can think of is Outlook is filtering them. Is mail sent from using php "mail" different enough from other mail to cause it to look like spam? Or something nefarious? thanks, for helping Chop Link to comment Share on other sites More sharing options...
Larry Posted January 28, 2015 Share Posted January 28, 2015 Spam filters can be more sensitive to email sent by PHP. There are threads online about this and how to minimize the problem. Link to comment Share on other sites More sharing options...
another_noob Posted January 31, 2015 Share Posted January 31, 2015 I had a similar complaint from a client recently. He was not receiving registration confirmation emails when his students registered for training. I used my several different email addresses in place of his and all worked fine. What I found was this: he had an AOL email account, AOL blacklisted the IP address from his shared hosting account at HostGator. I found this out by digging into the log file in his HostGator CPanel. Apparently, some knucklehead was sending oodles of spam mail from his shared host server, so... AOL blacklisted the IP, which probably affected a lot of website's email functionality. He created a gmail email account and all is well. That's all I got... Link to comment Share on other sites More sharing options...
chop Posted February 1, 2015 Author Share Posted February 1, 2015 thanks to both- My client, as well, created a gmail account and says that that works but still not his original mail account. Blacklisting of the IP may well be the problem. chop Link to comment Share on other sites More sharing options...
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